2019 Frost & Sullivan Asia Pacific Best Practices Awards

29 Aug | Singapore

About the Frost & Sullivan Asia Pacific Best Practices Awards

Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.

Awards Overview

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.



Awards Program

Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Excellence Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 6th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 13th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 12th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Thailand Excellence Awards - The Frost & Sullivan Thailand Excellence Awards is now in its sixth consecutive year and recognises outstanding performance in the Thailand market.
  • 6. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 13th anniversary of the Malaysia Excellence Awards this year.
  • 7. South Korea Excellence Awards – Now in its 5th year, the South Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 8. Indonesia Excellence Awards – Now in its 10th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 9. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 7th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 10. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 11. Excellence in Customer Experience – Now in its third year, the Frost & Sullivan Excellence in Customer Experience program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2016.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

The short listed companies are interviewed, and the analysts compare the data collected with proprietary Frost & Sullivan resources, as well as secondary research available from public sources.

Press Center

2019
29 Aug Frost & Sullivan’s Asia-Pacific Best Practices Awards Honors the Top Companies in the Region
26 Jun Asia’s Best-in-Class Companies Celebrated at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards
7 Jun Asia’s Leading Companies Celebrated at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards
2018
20 Dec (UPDATED) Asia’s Top Companies Recognized at the 2018 Frost & Sullivan Asia-Pacific Best Practices Awards
27 Nov Asia’s Top Companies Recognized at the 2018 Frost & Sullivan Asia-Pacific Best Practices Awards
2017
4 Oct Asia’s Best-in-Class Companies Celebrated at the 2017 Frost & Sullivan Asia Pacific Best Practices Awards
2016
14 Oct Frost & Sullivan Hosts 9th Annual Asia-Pacific Best Practices Awards Banquet Honoring Top Companies in the Region
17 August Inaugural Excellence Awards Honoring Taiwan’s Best Companies
17 August 首届臺灣企業最佳實踐獎——表揚台灣傑出企業
2015
15 October Asia’s Best-in-Class Companies Celebrated at the 2015 Frost & Sullivan Asia Pacific Best Practices Awards
2014
16 October Asia's Top Companies celebrated for industry excellence at Frost & Sullivan 2014 Asia Pacific Best Practices Awards
2013
17 October 2013 Asia Pacific Best Practices Awards Congratulation Ads
17 October Frost & Sullivan recognizes Leading Companies at 2013 Asia Pacific Best Practices Awards
28 March Frost & Sullivan recognizes Leading Companies at 2013 Asia Pacific Best Practices Awards
2012
25 September Frost & Sullivan recognizes Leading Companies at 2012 Asia Pacific Best Practices Awards
25 September 2012 APAC Best Practices Congratulations Ad
2011
13 October Frost & Sullivan recognizes Leading Companies at 2011 Asia Pacific Best Practices Awards
2010
8 July Leading Asia Pacific Healthcare, Industrial Technologies and Transportation & Logistics companies recognized by Frost & Sullivan
18 October Exemplary Best Practices in Asia Pacific honored
2009
5 November Exemplary Best Practices in Asia Pacific honoured
2008
20 November Best practices in Asia Pacific Healthcare and ICT sectors recognised
   

 

Award Recipients

Category
Award Recipient
Regional Titles
Asia-Pacific Enterprise Collaboration Product Line Strategy Leadership Award ARKADIN CLOUD COMMUNICATIONS
Asia-Pacific IoT Vendor of the Year BOSCH SOFTWARE INNOVATIONS
Asia-Pacific Smart City Infrastructure Technology Vendor Of the Year CISCO SYSTEMS
Asia-Pacific Cloud UCCaaS Platform Provider of the Year (SMB segment) CISCO WEBEX CALLING
Asia-Pacific Managed Cloud Services Competitive Strategy, Innovation & Leadership Award CITIC TELECOM CPC
Asia-Pacific Data Center Services Provider Of the Year EQUINIX
Asia-Pacific Video Conferencing Endpoints Market Leadership Award HUAWEI TECHNOLOGIES CO., LTD
Asia-Pacific Web Application Firewall Vendor of the Year IMPERVA
Asia-Pacific Biometrics Company of the Year NEC CORPORATION
Asia-Pacific OSS BSS Vendor of the Year NETCRACKER TECHNOLOGY
Asia-Pacific IoT Service Provider of the Year ORANGE BUSINESS SERVICES
Asia-Pacific Cloud Workload Protection Solution Vendor of the Year PALO ALTO NETWORKS
Asia Pacific Secure Remote Access Vendor of the Year PULSE SECURE
Asia-Pacific Managed Cloud Services Provider of the year RACKSPACE
Asia-Pacific Telecom Group of the Year SINGTEL
Asia-Pacific Endpoint Security Vendor of the Year SYMANTEC CORPORATION
Asia-Pacific Managed SD WAN Service Provider of the Year TATA COMMUNICATIONS
Asia-Pacific Contact Center Outsourcing Service Provider of the Year TELEPERFORMANCE
Asia-Pacific Telecom Service Provider of the Year TRUE CORPORATION PCL
Asia-Pacific Mobile Data Service Provider of the Year TRUEMOVE H
Asia-Pacific Medical Imaging Visionary Innovation Leadership Award UNITED IMAGING HEALTHCARE
Asia-Pacific Customer Contact Optimisation Solutions Vendor of the Year Award VERINT SYSTEMS
Asia-Pacific Cloud Video Collaboration Provider of the Year ZOOM VIDEO COMMUNICATIONS
Asia-Pacific Medical Computing Solutions Company of the Year ADVANTECH CO., LTD.
Asia-Pacific Unmanned Aerial Vehicle (UAV) Services Company of the Year AERODYNE GROUP
Asia-Pacific Biotech Entrepreneurial Company of the Year AUM BIOSCIENCES
Asia Pacific Telecoms Tower Company of the Year EDOTCO GROUP
Asia-Pacific CRO Customer Service Leadership Award EPS HOLDINGS, INC.
Asia-Pacific Inorganic Disinfectants for Healthcare Industries New Product Innovation Award LOCAL POWER CO LTD
Asia-Pacific Biotech CRO Company of the Year NOVOTECH, THE ASIA PACIFIC CRO
Asia-Pacific Neurodegenerative Disease Management Technology Innovation Award TAURX PHARMACEUTICALS LTD
Asia-Pacific Healthcare AI Technology Innovation Award UCARE.IO PTE LTD
Asia-Pacific Data Center Power Systems Customer Value Leadership Award VERTIV CO.
Asia-Pacific Critical Infrastructure Solutions Growth Excellence Leadership Award VERTIV CO.
Southeast Asia Stem Cell Banking Growth Excellence Leadership Award MEDEZE
Country Titles
Cambodia Mobile Data Service Provider of the Year SMART AXIATA CO., LTD.
Cambodia Mobile Service Provider of the Year SMART AXIATA CO., LTD.
Malaysia Excellence Award in Customer Experience - Banking Industry for Overall Experience CIMB
Malaysia Financial Accounting Software Vendor of the Year SAGE SOFTWARE ASIA PTE LTD
Malaysia BPO Services Provider of the Year STARTEK & AEGIS (BPO MALAYSIA SDN BHD)
Malaysia Fertility Company of the Year TMC FERTILITY & WOMEN'S SPECIALIST CENTRE
Singapore IoT Service Provider of the Year SINGTEL
Singapore Managed IT Infrastructure Services Provider of the Year (Public Sector) NEC ASIA PACIFIC PTE LTD
Indonesia Payment Gateway Company of the Year FASPAY
Indonesia Healthcare IT Growth Excellence Leadership Award HOPE BY PT MEDIA TIGA WARNA
Indonesia Digital Service Provider of the Year PT TELEKOMUNIKASI SELULAR
Malaysia Aesthetic Medicine Growth Excellence Leadership Award 1 DOC MEDICAL GROUP SDN BHD
Malaysia Cloud Infrastructure Services Provider of the Year AIMS DATA CENTRE SDN BHD
Malaysia Home Water Filter Customer Value Leadership Award CUCKOO
Malaysia Solar Power Company Of the Year DITROLIC SDN BHD
Malaysia Express Logistics Service Customer Value Leadership Award GD EXPRESS SDN BHD
Malaysia Food Ingredients Company of the Year GLOBAL SPECIALTY INGREDIENTS (M) SDN. BHD.
Malaysia Managed Infrastructure Services Provider of the year HEITECH PADU BERHAD
Malaysia Managed Security Services Provider of the Year HEITECH PADU BERHAD
Malaysia Smart Waste Solutions Company of the Year KDEB WASTE MANAGEMENT SDN BHD
Malaysia Unmanned Aerial Vehicle (UAV) Services Company of the Year OFO TECH SDN BHD
Malaysia E-Commerce Logistics Service Provider of the Year POS LAJU
Malaysia Express Logistics Service Provider of the Year POS LAJU
Malaysia Pickup Truck of the Year SIME DARBY AUTO CONNEXION FOR FORD RANGER
Malaysia HR Technology Company Of The Year SWINGVY
Malaysia Project Logistics Service Provider of the Year TRANS INTERNATIONAL LOGISTIKS SDN. BHD.
Malaysia Facilities Management Company of the Year UEM EDGENTA BERHAD
Malaysia Mobile Service Provider of the Year U MOBILE SDN BHD
Excellence in Customer Experience - Telecommunications Industry Malaysia - Mobile Experience U MOBILE SDN BHD
Excellence in Customer Experience - Telecommunications Industry Malaysia - Online Experience U MOBILE SDN BHD
Excellence in Customer Experience - Telecommunications Industry Malaysia - Overall Experience U MOBILE SDN BHD
Malaysia Property Development Growth Excellence Leadership Award UOA DEVELOPMENT BHD
Thailand IOT Services Provider of the Year ADVANCED INFO SERVICE PLC
Thailand Public Sector Digital Infrastructure Services Provider of the Year CAT TELECOM
Thailand Electric Vehicle Charging Company of the Year DELTA ELECTRONICS (THAILAND) PCL.
Thailand Stem Cell banking Company of the Year MEDEZE
Thailand Outsourced Contact Center Service Provider of the Year ONE TO ONE CONTACTS
Thailand Data Center Services Competitive Strategy Innovation Leadership Award SUPERNAP (THAILAND) CO., LTD
Thailand Data Center Services Provider of the Year TRUE IDC
Philippines Excellence In Customer Experience - Banking Industry - Overall Experience UNION BANK OF THE PHILIPPINES
Philippines Excellence In Customer Experience - Banking Industry - Branch Experience UNION BANK OF THE PHILIPPINES
Philippines Excellence In Customer Experience - Banking Industry - ATM Experience UNION BANK OF THE PHILIPPINES
Philippines Excellence In Customer Experience - Banking Industry - Mobile Experience UNION BANK OF THE PHILIPPINES
Philippines Excellence In Customer Experience - Banking Industry - Net Promoter Score UNION BANK OF THE PHILIPPINES
Vietnam Hospital of the Year HOAN MY MEDICAL CORPORATION



Click here to view list of past recipients

Venue

Location that you'll be looking for

Event Location

  • Shangri-La Hotel, Singapore
    22 Orange Grove Road,
    258350, Singapore



Contact Us

Kala Mani.S.
Best Practices
+607-560 3656
kala.manis@frost.com