2020 Frost & Sullivan Asia Pacific Best Practices Awards

Dates to be announced | Kuala Lumpur | Singapore

About the Frost & Sullivan Asia Pacific Best Practices Awards

This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.

Awards Overview

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.



Awards Program

Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Excellence Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 6th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 13th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 12th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Thailand Excellence Awards - The Frost & Sullivan Thailand Excellence Awards is now in its sixth consecutive year and recognises outstanding performance in the Thailand market.
  • 6. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 13th anniversary of the Malaysia Excellence Awards this year.
  • 7. South Korea Excellence Awards – Now in its 5th year, the South Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 8. Indonesia Excellence Awards – Now in its 10th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 9. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 7th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 10. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 11. Excellence in Customer Experience – Now in its third year, the Frost & Sullivan Excellence in Customer Experience program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2019.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

The short listed companies are interviewed, and the analysts compare the data collected with proprietary Frost & Sullivan resources, as well as secondary research available from public sources.

Press Center

2020
8 Jun Frost & Sullivan Honors Leading Organizations in Asia-Pacific in an Inaugural Virtual Ceremony for the 2020 Asia Pacific Best Practices Awards
30 Jun Frost & Sullivan Best Practices Awards Recognize the Asia-Pacific 2020 Leading Companies
20 Jan Asia's Top Firms Recognized at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards
2019
20 Dec Amid an evolving global risk landscape, Taiwan vendors redefine cybersecurity innovation
14 Nov Asia’s Top Firms Recognized at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards
29 Aug Frost & Sullivan’s Asia-Pacific Best Practices Awards Honors the Top Companies in the Region
26 Jun Asia’s Best-in-Class Companies Celebrated at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards
7 Jun Asia’s Leading Companies Celebrated at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards
2018
20 Dec (UPDATED) Asia’s Top Companies Recognized at the 2018 Frost & Sullivan Asia-Pacific Best Practices Awards
27 Nov Asia’s Top Companies Recognized at the 2018 Frost & Sullivan Asia-Pacific Best Practices Awards
2017
4 Oct Asia’s Best-in-Class Companies Celebrated at the 2017 Frost & Sullivan Asia Pacific Best Practices Awards
2016
14 Oct Frost & Sullivan Hosts 9th Annual Asia-Pacific Best Practices Awards Banquet Honoring Top Companies in the Region
17 August Inaugural Excellence Awards Honoring Taiwan’s Best Companies
17 August 首届臺灣企業最佳實踐獎——表揚台灣傑出企業
2015
15 October Asia’s Best-in-Class Companies Celebrated at the 2015 Frost & Sullivan Asia Pacific Best Practices Awards
2014
16 October Asia's Top Companies celebrated for industry excellence at Frost & Sullivan 2014 Asia Pacific Best Practices Awards
2013
17 October 2013 Asia Pacific Best Practices Awards Congratulation Ads
17 October Frost & Sullivan recognizes Leading Companies at 2013 Asia Pacific Best Practices Awards
28 March Frost & Sullivan recognizes Leading Companies at 2013 Asia Pacific Best Practices Awards
2012
25 September Frost & Sullivan recognizes Leading Companies at 2012 Asia Pacific Best Practices Awards
25 September 2012 APAC Best Practices Congratulations Ad
2011
13 October Frost & Sullivan recognizes Leading Companies at 2011 Asia Pacific Best Practices Awards
2010
8 July Leading Asia Pacific Healthcare, Industrial Technologies and Transportation & Logistics companies recognized by Frost & Sullivan
18 October Exemplary Best Practices in Asia Pacific honored
2009
5 November Exemplary Best Practices in Asia Pacific honoured
2008
20 November Best practices in Asia Pacific Healthcare and ICT sectors recognised
   

 

Media Partners

Award Recipients

2020 Asia-Pacific CRO Market Leadership Award Avance Clinical Pty Ltd
2020 Asia-Pacific Industrial Process Safety Systems Product Line Strategy Leadership Award HIMA
2020 Asia-Pacific Lithium Titanium Oxide (LTO) Battery Technology Innovation Award LiRON LIB Power Pte Ltd
2020 Asia-Pacific Metal Detectable Nitrile Gloves for the Food Industry New Product Innovation Award Smart Glove
2020 Asia-Pacific IoT-based Smart Security Solution Technology Innovation Award Penta Security Systems Inc
2020 Asia-Pacific Blockchain and Cryptocurrency Security Technology Innovation Award Uppsala Security
2020 Asia-Pacific CRO Company of the Year Novotech Pty Ltd
2020 Asia-Pacific Marketing Analytics Technology Innovation Award Near
2020 Indonesia Data Center Services Provider of the Year DCI Indonesia
2020 Malaysia Waste Management Company of the Year Alam Flora Sdn Bhd
2020 Malaysia Contact Center Applications Vendor of the Year AVAYA
2020 Malaysia Home Air Purifier Product Line Strategy Leadership Award CUCKOO International (MAL) Sdn Bhd
2020 Malaysia Home Water Filter Customer Value Leadership Award CUCKOO International (MAL) Sdn Bhd
2020 Malaysia Solar Power Company of the Year ERS Energy Sdn Bhd
2020 Malaysia Smart Waste Solutions Company of the Year KDEB Waste Management Sdn Bhd
2020 Malaysia Energy Management Solutions New Product Innovation Award Maevi Sdn Bhd
2020 Malaysia Facilities Management Company of the Year UEM Edgenta Berhad
2020 Malaysia Property Development Competitive Strategy Innovation and Leadership Award UOA Development Bhd
2020 Thailand Data Center Competitive Strategy Innovation and Leadership Award Advanced Info Service PLC
2020 Thailand IOT Service Provider of the Year Advanced Info Service PLC
2020 Thailand Outsourced Contact Center Service Provider of the Year One to One Contacts
2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Mobile Experience Telkomsel
2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Net Promoter Score Telkomsel
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Contact Center Experience U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Dealership U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Mobile Experience U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Overall Experience U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Online Experience U Mobile
2020 Malaysia Mobile Service Provider of the Year U Mobile
2020 Malaysia Smart Waste Solutions Technology Innovation Award Heng Hiap Industries Sdn. Bhd.
2020 Singapore Corporate Renewable Energy Company of the Year ARA LOGOS Logistics Trust Management Limited
2020 Singapore Telehealth Company of the Year MyDoc Pte Ltd
2020 Thailand Enterprise Systems Integrator of the Year NTT Ltd.

Click here to view list of past recipients

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