2015 Frost & Sullivan Asia Pacific Best Practices Awards

15 October 2015 | Singapore

About the 2015 Frost & Sullivan Asia Pacific Best Practices Awards

Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.

Awards Overview

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.



Awards Program

Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Best Practices Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 12th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 10th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 11th anniversary of the Malaysia Excellence Awards this year.
  • 6. New Zealand Excellence Awards - The second consecutive Frost & Sullivan New Zealand Excellence Awards seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the New Zealand and Asia Pacific markets.
  • 7. Korea Excellence Awards – Now in its 4th year, the Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 8. Indonesia Excellence Awards – Now in its 8th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 9. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 10. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 11. Best Practices in Customer Experience Awards – Now in its second year, the Frost & Sullivan Best Practices in Customer Experience Awards program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2014.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

The short listed companies are interviewed, and the analysts compare the data collected with proprietary Frost & Sullivan resources, as well as secondary research available from public sources.

Award Recipients

Category
Award Recipient
Singapore, 15th October 2015
Country
Singapore Diagnostic Imaging Company of the Year AsiaMedic
Singapore Domestic Healthcare IT Company of the Year Napier Healthcare
Singapore Dental Company of the Year Q & M
Taiwan Mobile Service Provider of the Year Chunghwa Telecom
Taiwan M2M Entrepreneurial Company of the Year Institute for Information Industry / Servtech Co., Ltd.
Greater China Hospitality Unified Communications Market Penetration Award ALE International
Greater China Contact Center Outsourcing Product Differentiation Excellence Award PCCW Teleservices
New Zealand Network Security Vendor of the Year Fortinet
Southeast Asia
Southeast Asia Contact Center Applications Vendor of the Year Avaya
Southeast Asia Market Leadership for Integrated Business Applications as a Service (BAaaS) Suite Deskera
Southeast Asia UPS Competitive Strategy Innovation and Leadership Award Eaton
Southeast Asia UPS Product Line Strategy Leadership Award Emerson Network Power
Southeast Asia Surface Mount Technology Company of the Year Fuji Machine Asia Pte Ltd
Southeast Asia Price/Performance Value Leadership Award for M2M Solutions MY Evolution
Southeast Asia Enabling Technology Leadership Award – Industrial Internet of Things in Factory Automation Mitsubishi Electric
Southeast Asia UPS Vendor of the Year Schneider Electric
Southeast Asia UPS Service Provider of the Year Schneider Electric
Asia Pacific
Asian CRO Company of the Year WuXi AppTec
Asia Pacific Contact Center Applications Customer Value Enhancement Award AMEYO
Asia Pacific Outbound Systems Market Share Leadership Award Aspect Software
Asia Pacific Inbound Contact Routing Systems Market Share Leadership Award Avaya
Asia Pacific Home Water Filter Company of the Year Amway
Asia Pacific CRO Customer Value Leadership Award CMIC
Asia Pacific Hybrid IT Strategy Award CenturyLink
Asia Pacific Excellence in Growth - CRO Covance Inc
Asia Pacific Data Center Green Innovation Leadership Award Equinix
Asia Pacific Data Center Integrated Power Infrastructure Growth Excellence Leadership Award Emerson Network Power
Asia Pacific Home Water Filter Customer Service Leadership Award Elken Sdn Bhd
Asia Pacific Home Water Filter Product Line Strategy Leadership Award Elken Sdn Bhd
Asia Pacific Membrane Filtration Company of the Year Evoqua Water Technologies Pte Ltd
Asia Pacific Company of the Year for BLE in Connected Retail Ebizu
Asia Pacific Product Line Strategy Leadership Award - Electric Drives Market for Machine Automation Fuji Electric Co Ltd
Asia Pacific DDoS Detection Product Line Strategy Leadership Award Genie Network
Asia Pacific Conferencing and Collaboration Services Product Line Strategy Leadership Award Intercall
Asia Pacific Headset Vendor of the Year Jabra GN Netcom (S) Pte Ltd
Asia Pacific Unified Communications Headset Vendor of the Year Jabra GN Netcom (S) Pte Ltd
Asia Pacific Multi-Purpose Terminal Operator of the Year Jurong Port
Asia Pacific Document Capture Solutions Product Line Strategy Award Kodak Alaris
Asia Pacific Video Conferencing Customer Value Enhancement Award Lifesize
Asia Pacific Big Data Network Analytics New Product Innovation Award Lynx Analytics
Asia Pacific Warehouse Service Provider of the Year LF Logistics
Asia Pacific Regional Logistics Service Provider of the Year LF Logistics
Asia Pacific Medical Imaging Informatics Company of the Year Mach7 Technologies
Asia Pacific Technology Innovation Award - 3D Screening in Mobile Devices Nanoveu
Asia Pacific Lighting Product Leadership Award OSRAM
Asia Pacific CRO Company of the Year Quintiles
Asia Pacific Smart Grid Company of the Year Siemens
Asia Pacific Data Center Integrated Power Infrastructure Company of the Year Schneider Electric
Asia Pacific Bottled Water Company of the Year Spritzer
Asia Pacific Mass Spectrometry Company of the Year Shimadzu
Asia Pacific Data Communications Service Innovation Award Tata Communications
Asia Pacific UC as a Service Product Line Strategy Award Tata Communications
Asia Pacific Integrated Facilities Management Competitive Strategy Innovation and Leadership Award UEM Edgenta Berhad
Asia Pacific Call Monitoring Systems Market Share Leadership Award Verint
Asia Pacific Technology Innovation Leadership Award - Security Palo Alto Networks
Asia Pacific Technology Innovation Award - Water Filtration NanoSun
Asia Pacific Patient Monitoring Company of the Year Philips Healthcare
Global
Global Stratecast CSP Billing - Mediation Market Leadership Award Huawei
Global Stratecast CSP Billing – Overall Billing Market Share Leadership Award Amdocs

Click here to view list of past recipients

Venue

Location that you'll be looking for

Event Location

  • Conrad Centennial Singapore,
    2 Temasek Blvd,
    Singapore



Contact Us

Chi Jun, Ang
Best Practices
+65 68900941
+65 91803308
chijun.ang@frost.com

Jacklyn Lim
Best Practices
+603-6204 5995
+6011-2562 0800
jacklyn.lim@frost.com